Use cases & benefits

Built for the way commercial work actually happens.

Seven sectors. One recovery workflow. Whether you run a national FM contract or a small M&E crew, Rekkord turns the events already happening on your sites into paid revenue.

RRekkord · Dashboard · Today
Live
OverviewEventsClaimsTracker
Rolling 30 days · All clients
Open exposure
£184,250
12%vs 30d
Approved MTD
£46,900
8%
Events captured
127
18this week
Ageing > 21d
9
3need chase
Recovery pipeline
Cumulative claim value · last 30 days
Submitted Approved
Submitted
£312,480
Approved
£193,720
Recovery rate
62%
Needs action today
5 open
  • Waiting time — Brightwater NHS
    £1,480 · Notice window
    Review
  • Aborted visit — Meridian Oxford St
    £350 · Submit today
    Urgent
  • Additional labour — Northgate DC
    £1,800 · Client review
    Watch
  • Rework — Kingsford Rail
    £2,400 · Chase response
    Review
  • Damage — Halcyon Pinnacle
    £670 · Draft
    Draft
Benefits

Why commercial teams switch.

3–8% revenue lift

Money you're already owed — captured, evidenced and recovered before it ages out of the contract window.

60-second field capture

Engineers actually use it. Photo, voice, GPS and timestamp — even offline, even in the rain.

Bulletproof audit trail

Every claim linked to evidence, contract clause and cost build-up. Nothing your client can push back on.

Recovery you can forecast

Directors get a live pipeline of open claims by client, value and days-outstanding. No more surprises.

One tool, whole team

Engineers capture, QSs price, directors approve, finance invoices. Role-based access keeps it clean.

NEC & JCT aware

AI drafts notices, EWNs, CEs and dispute responses that reference the right clause every time.

Nothing forgotten

Automated deadline reminders on every notice window. Miss zero contractual notifications.

Board-ready reporting

CSV export, per-client recovery scorecards, days-to-settlement analytics. FDs love it.

By sector

Real workflows. Real recovery numbers.

Every sector loses margin differently. Rekkord adapts to the events and contracts that matter to yours.

Facilities Management

Aborted visits, out-of-scope reactive jobs and SLA disputes eat 5–7% of contract value on TFM portfolios.

Outcome
£312k recovered in six months — Northline FM Services
Full Facilities Management playbook
Workflow
  1. 1Engineer arrives on site, no access — 60-second capture with GPS + photo of locked door
  2. 2AI structures the event against the FM contract's abortive-visit clause
  3. 3Cost auto-builds: travel + labour + call-out rate from the contract schedule
  4. 4Weekly claim pack auto-generated per client, ready for the contract manager to send

Construction & subcontracting

Verbal instructions, late information and design changes create six-figure variations that never make it into an EOT.

Outcome
Recovered 92% of previously written-off variations in Q1
Full Construction & subcontracting playbook
Workflow
  1. 1Site foreman logs a verbal instruction with photo + who-said-what
  2. 2AI drafts an NEC-aware early warning and compensation event notice
  3. 3Cost build-up pulls prelims, plant, labour and staff at contract rates
  4. 4Recovery tracker keeps every open CE visible to the commercial team

Cleaning & janitorial

Additional cover, deep cleans and biohazard call-outs performed as goodwill — never invoiced.

Outcome
£78k additional revenue captured on a single hospital contract
Full Cleaning & janitorial playbook
Workflow
  1. 1Supervisor captures the extra scope on mobile before starting
  2. 2AI drafts a client email + variation quote in the account manager's tone
  3. 3Signed client instruction stored against the event
  4. 4Extras flow into the monthly invoice reconciliation

M&E installers

Waiting time when other trades run late. Rework caused by client-led design changes. Rarely charged.

Outcome
Recovered £48k in waiting-time alone on a school refurb
Full M&E installers playbook
Workflow
  1. 1Engineer logs waiting time with start + end photo and site conditions
  2. 2AI cross-references the contract's stand-down clause
  3. 3Rework logged separately with root-cause coded as client-instruction
  4. 4Monthly disruption claim compiled automatically

Rail & infrastructure

Possession overruns, red-zone lockouts and late-notice cancellations — high-value events that must be evidenced fast.

Outcome
Zero missed notification windows across 40 possessions
Full Rail & infrastructure playbook
Workflow
  1. 1Site supervisor captures possession start / handback with timestamps
  2. 2AI drafts a Network Rail-compliant delay notice
  3. 3Cost pack built from PICOP + labour + plant schedules
  4. 4Submitted within contractual 7-day window automatically

Landscaping & grounds

Additional works requested by residents' associations, absorbed by the operative on the day.

Outcome
Increased contract yield by 11% across a 60-site portfolio
Full Landscaping & grounds playbook
Workflow
  1. 1Team lead captures the additional work with before / after photos
  2. 2AI drafts a chargeable-extras summary against the schedule of rates
  3. 3Signed acceptance captured in-app
  4. 4Invoice raised the same week

Property & lifecycle services

Reactive works exceeding PPM allowance. Lifecycle upgrades masquerading as reactive fixes.

Outcome
Reclassified £220k of lifecycle work over 12 months
Full Property & lifecycle services playbook
Workflow
  1. 1Technician captures the reactive job and flags it as lifecycle-scope
  2. 2AI drafts a lifecycle-uplift proposal for the client
  3. 3Evidence pack shows original condition vs. scope-of-repair
  4. 4Approved uplifts feed the annual lifecycle review

See it running your workflow.

The live demo comes preloaded with events, contracts and claims from FM, construction, cleaning and M&E scenarios.