Stop absorbing lifecycle work as reactive fixes.
Reactive works exceeding PPM allowance — and lifecycle upgrades that quietly get performed under a reactive ticket — are a huge margin leak. The condition evidence exists on the technician's phone, but never makes it into a lifecycle proposal.
- Waiting time — permit delay£1,480Needs evidence
- Failed access — lock-out£350Ready to submit
- Additional labour — site cond.£1,800Under review
- Extra visit — variation£900Approved
The commercial events happening on your sites right now.
Every one of these is a chargeable event. Rekkord captures them at source and prices them against your contract.
Boiler failure — asset beyond economic repair, lifecycle replacement warranted.
Emergency call-out outside contract cover hours.
Reactive volume on an asset breaches the PPM allowance.
Asset degradation flagged during PPM — upgrade proposal warranted.
Legionella / gas / electrical remediation not in scope.
Vandalism / accidental damage — chargeable to insurer or tenant.
| Event | Client / Site | Type | Value | Status |
|---|---|---|---|---|
Materials uplift — premium fixtures, Halcyon | Halcyon — Pinnacle House | Additional materials | £670 | Draft |
Waiting time — permit delay, Brightwater | Brightwater — Main Hospital | Waiting time | £1,480 | Needs evidence |
Failed access — Oxford St lock-out | Meridian — Oxford St Flagship | Failed access | £350 | Ready to submit |
Additional labour — changed site conditions | Northgate — Milton Keynes DC | Additional labour | £1,800 | Under review |
Damage — client forklift struck bollard | Northgate — Milton Keynes DC | Damage / incident | £1,450 | Submitted |
Rework — incorrect client spec, Waterloo | Kingsford Rail Infrastructure | Rework | £2,400 | Under review |
Every open claim, tracked to payment.
- Materials uplift — Halcyon£670Today
- Missed attendance — Meridian£2901d
- Waiting time — Brightwater£1,4801d
- Failed access — Oxford St£3502d
- Additional labour — Northgate£1,8006d
- Rework — Kingsford Rail£2,40012d
- Damage — Pinnacle£1,4504d
- Variation — Meridian T3£3,250Paid 3d
- Extra visit — Halcyon£900Invoice raised
From site capture to invoice, in four steps.
- 1Technician captures on-site
Photo of failed asset, condition score, lifecycle flag toggled in 45 seconds.
- 2AI drafts lifecycle-uplift proposal
Client proposal drafted with condition evidence and lifecycle rationale.
- 3Evidence pack: current vs. scope
Shows why the reactive is really a lifecycle event — approval-ready.
- 4Feeds the annual lifecycle review
Approved uplifts roll into the client's asset plan automatically.
Why property & lifecycle services teams choose Rekkord.
Reactive tickets that should have been lifecycle proposals — captured with proof.
Asset condition photos + history make lifecycle recommendations impossible to dispute.
Overspent PPM allowances flagged automatically for renegotiation.
Every lifecycle event evidenced — a full year of asset intelligence, one click away.
Explore other sectors
See Property & lifecycle services recovery in action.
Live demo with sector-realistic events, contracts and claims — no signup friction.