Stop giving away deep cleans, cover shifts and biohazard call-outs as goodwill.
Cleaning contracts run on thin margins and the extras — additional cover, deep cleans, biohazard responses, event turnarounds — are almost always performed first and invoiced never. Site supervisors don't have the tools to capture and price extras in the moment.
- Waiting time — permit delay£1,480Needs evidence
- Failed access — lock-out£350Ready to submit
- Additional labour — site cond.£1,800Under review
- Extra visit — variation£900Approved
The commercial events happening on your sites right now.
Every one of these is a chargeable event. Rekkord captures them at source and prices them against your contract.
Cleaner covers a sickness absence on a neighbouring contract.
Ad-hoc post-event deep clean not in the frequency matrix.
Blood / bodily fluids response — chargeable under the contract's specialist clause.
Client requests extra dispensers or non-standard products.
Ward closed during scheduled clean — abortive attendance.
Same-day room reset after client meeting.
| Event | Client / Site | Type | Value | Status |
|---|---|---|---|---|
Materials uplift — premium fixtures, Halcyon | Halcyon — Pinnacle House | Additional materials | £670 | Draft |
Waiting time — permit delay, Brightwater | Brightwater — Main Hospital | Waiting time | £1,480 | Needs evidence |
Failed access — Oxford St lock-out | Meridian — Oxford St Flagship | Failed access | £350 | Ready to submit |
Additional labour — changed site conditions | Northgate — Milton Keynes DC | Additional labour | £1,800 | Under review |
Damage — client forklift struck bollard | Northgate — Milton Keynes DC | Damage / incident | £1,450 | Submitted |
Rework — incorrect client spec, Waterloo | Kingsford Rail Infrastructure | Rework | £2,400 | Under review |
Every open claim, tracked to payment.
- Materials uplift — Halcyon£670Today
- Missed attendance — Meridian£2901d
- Waiting time — Brightwater£1,4801d
- Failed access — Oxford St£3502d
- Additional labour — Northgate£1,8006d
- Rework — Kingsford Rail£2,40012d
- Damage — Pinnacle£1,4504d
- Variation — Meridian T3£3,250Paid 3d
- Extra visit — Halcyon£900Invoice raised
From site capture to invoice, in four steps.
- 1Supervisor captures on-site
Photo of the extra scope before starting. Signed client instruction captured in-app.
- 2AI drafts client email & quote
Variation quote in the account manager's tone, referencing the contract's extras clause.
- 3Attach evidence to the invoice line
Signed instruction, photo, timestamp — all linked to the extras schedule.
- 4Monthly invoice reconciliation
Extras flow into the finance pack — no more 'was that ever raised?' conversations.
Why cleaning & janitorial teams choose Rekkord.
The £40 biohazard call-out and the £3k festive deep clean both captured with the same 30-second flow.
Front-line staff can quote small extras without escalating to head office.
Signed instructions and photos attached to every invoice — dispute rate drops to near-zero.
Recovering 2% on a £5m cleaning book is £100k straight to the bottom line.
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See Cleaning & janitorial recovery in action.
Live demo with sector-realistic events, contracts and claims — no signup friction.