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Waste & recycling

Evidence missed collections and wasted journeys in seconds.

Waste and recycling providers are regularly challenged when collections are missed or visits cannot be completed. Blocked access, locked gates, contaminated bins, overloaded containers, unsafe loads, no waste available, or site closures — without evidence they all become disputes.

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Rekkord Lite
Add disruption
Live GPS
Site
Meridian — Trafford Retail Park
53.4631°N, 2.3462°W
Reason
Blocked access
Locked gate
Contaminated
No access
Overloaded
No waste
Take photo (auto-stamped GPS + time)
07:42 · Today2 photos

Reason codes

  • Blocked access
  • Locked gate
  • Container not presented
  • Container contaminated
  • Container overloaded
  • No waste available
  • Site closed
  • Parked vehicles blocking access
  • Unsafe to collect
  • Vehicle unable to access

Benefits

  • Capture missed collection evidence at the point of service
  • Reduce disputes over missed collections
  • Prove blocked access, contamination or no waste available
  • Separate supplier failures from justified exceptions
  • Improve SLA reporting accuracy
  • Identify repeat problem sites
  • Support route and service improvement
  • Standardise reason codes across crews

Example workflow

  1. Driver arrives at scheduled collection
  2. Access to the bin store is blocked by parked vehicles
  3. Driver opens Rekkord Lite, selects site + reason 'Blocked access'
  4. Takes two photos — app stamps GPS and time
  5. Event submits instantly to the operations team
  6. AI drafts a client-facing explanation
  7. Client accepts the justified exception or requests more info
RShared with client — Meridian Retail Group · Commercial Recovery
Live
Missed collection · MRG-EV-0184
Trafford Retail Park — Bin store
Blocked access · 07:42 · 03 Jul 2026 · 53.4631°N 2.3462°W
Shared
07:40 · 53.463, -2.346
07:41 · 53.463, -2.346
07:42 · 53.463, -2.346
Client-facing explanation
Crew arrived at scheduled time. Access to bin store blocked by delivery vehicles that could not be moved within the 15-min service window. Photos and GPS confirm attendance. Rescheduling for tomorrow AM.