Maintenance contractors
Evidence every visit outcome — completed, delayed or aborted.
Maintenance contractors juggle reactive and planned visits across dozens of sites. Rekkord Lite gives them a fast way to log why a visit could not complete — no access, parts unavailable, incorrect job details, unsafe area — with photo evidence and GPS.
Rekkord Lite
Add disruption
Live GPS
Site
Meridian — Trafford Retail Park
53.4631°N, 2.3462°W
Reason
Blocked access
Locked gate
Contaminated
No access
Overloaded
No waste
Take photo (auto-stamped GPS + time)
07:42 · Today2 photos
Reason codes
- No access
- Parts unavailable
- Incorrect job details
- Asset not found
- Client unavailable
- Unsafe working area
- Follow-on visit required
Benefits
- Reduce disputed job charges
- Clear engineer accountability
- Better first-time-fix insight
- Reduced admin time on visit reports
Example workflow
- Engineer opens Rekkord Lite on arrival
- Asset serial doesn't match job pack
- Logs 'Incorrect job details' with photo of nameplate
- Job returned to helpdesk with evidence attached
RShared with client — Meridian Retail Group · Commercial Recovery
Live
Missed collection · MRG-EV-0184
Trafford Retail Park — Bin store
Blocked access · 07:42 · 03 Jul 2026 · 53.4631°N 2.3462°W
Shared
07:40 · 53.463, -2.346
07:41 · 53.463, -2.346
07:42 · 53.463, -2.346
Client-facing explanation
Crew arrived at scheduled time. Access to bin store blocked by delivery vehicles that could not be moved within the 15-min service window. Photos and GPS confirm attendance. Rescheduling for tomorrow AM.