Housing association repairs
Evidence tenant no-access and follow-on requirements.
Repairs contractors working for housing associations need to evidence tenant no-access, unsafe properties, missing parts and follow-on visits. Rekkord Lite gives operatives a fast mobile flow.
Rekkord Lite
Add disruption
Live GPS
Site
Meridian — Trafford Retail Park
53.4631°N, 2.3462°W
Reason
Blocked access
Locked gate
Contaminated
No access
Overloaded
No waste
Take photo (auto-stamped GPS + time)
07:42 · Today2 photos
Reason codes
- Tenant no access
- Unsafe property
- Parts needed
- Work not ready
- Follow-on required
Benefits
- Cleaner SLA reporting
- Fewer challenged charges
- Faster tenant communication
- Transparent evidence packs
Example workflow
- Operative attends property
- No response at door
- Photo of card left, reason 'Tenant no access'
- Case reopens via helpdesk with evidence attached
RShared with client — Meridian Retail Group · Commercial Recovery
Live
Missed collection · MRG-EV-0184
Trafford Retail Park — Bin store
Blocked access · 07:42 · 03 Jul 2026 · 53.4631°N 2.3462°W
Shared
07:40 · 53.463, -2.346
07:41 · 53.463, -2.346
07:42 · 53.463, -2.346
Client-facing explanation
Crew arrived at scheduled time. Access to bin store blocked by delivery vehicles that could not be moved within the 15-min service window. Photos and GPS confirm attendance. Rescheduling for tomorrow AM.